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We are moving! Our office will be closed from Thursday September 24 to Wednesday, October 7, 2026 to prepare for the move. We look forward to welcoming you on October 8, 2026 at our new site located at #202 11830 111 Avenue, Edmonton, AB T5G 0E1.
One-On-One Support
Individual support at MFRS is based on a cultural brokering model to support the settlement; employment; safety and well-being of newcomers.
This program aims to create a solid foundation for the long-term social inclusion and well-being of newcomers as they settle into their new communities.
“When I enter the Family Support Office I feel welcomed and comfortable and the staff is always ready to help” - Newcomer receiving individual support
Case Management Approach
We use a strength-based case management model that can help in many areas such as housing security, accessing income support, family connections, and education to newcomers coming to Canada.
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"We are there every step of the way when our clients need us." - MFRS Staff Member
