MFRS: Senior Fund Development Officer Opportunity


MFRS Senior Fund Development Officer Job Description

Do you want a unique opportunity to be at the ground level to develop and grow a fund development program? Do you want your fund development skills to be put to good use and make a difference in the lives of immigrant and refugee families?

The Multicultural Family Resource Society (MFRS) is seeking a qualified individual to fulfill the role of a Fund Development Officer. MFRS is a charitable organization in Edmonton that provides programming for immigrant and refugee families and youth to enhance their skills, knowledge, and confidence for social integration.  In the last 10 years, we have provided supports and programs to over 20,000 newcomers in Edmonton. As migration to Edmonton continues to increase, so does the demand for our services.  We are looking for a results-oriented individual to develop and implement an Integrated Fund Development Plan to increase the sustainability of the Society. Reporting to the Executive Director, the successful candidate will be a well-rounded and experienced professional in the fund development arena of the non-profit sector. This is an exciting time to join the Society as we are embarking on a new chapter of growth.



The Fund Development Officer creates and oversees the implementation of a 5-year Integrated Fund Development Plan with the focus on Year 1 start-up infrastructures and processes.  These include the creation and management of: a community outreach program, volunteer fund development team, annual giving strategies, on-line campaign, donor stewardship, grant solicitation, and donor and grant database research and management.  The Fund Development Officer will support the Board of Directors increase their fund development capacity through training and integration of the Fund Development Plan into MFRS’s Strategic Plan.




Integrated Fund Development Plan:

  • Review and refine current MFRS Integrated fund development plan to reflect the needs and opportunities of MFRS.
  • Collaborate with the Board of Directors and Executive Director to implement the Integrated development plan and support the strategic direction of the organization 
  • Implement the fund development plans in accordance with ethical fundraising principles
  • Monitor trends in the community or region and adapt fundraising strategies as necessary


Community Outreach:

  • Create a community outreach program and processes to bring awareness of MFRS in Edmonton to broaden MFRS’ donor base and increase donor acquisition.
  • Develop policies and procedures for staff and volunteers which reflect ethical fundraising practices
  • Develop and facilitate orientation and training packages for volunteer fund development team to engage in fundraising and outreach activities at events, phone calls to donors, public speaking engagements, etc.
  • Create outreach materials to tell MFRS stories of success (narrative philanthropy) such as video clips, print material, etc.
  • Create information packages and letter of introduction and offer to make presentations to community organizations.


Volunteer Fund Development Team:

  • Build a volunteer fund development team to support fund activities (i.e. donor stewardship, community outreach activities, and annual giving campaign)
  • Recruit, interview, and select well-qualified fund development volunteers
  • Engage volunteers for special fund development projects using established volunteer management practices


Database Management:

  • Maintain donor and volunteer information on database system - ETapestry
  • Oversee the administration of a donor mailing list and database which respects the privacy and confidentiality of donor information
  • Research and create database of community organizations to approach for funding (service clubs, religious organizations, unions and employee associations)


Donation opportunities:

  • Ensure on-line giving is optimized
  • Create giving opportunities to maximize donor interest and financial revenue
  • Facilitate third party events
  • Celebratory giving opportunities
  • Monthly Giving program
  • Matching gifts program
  • Giving Tuesday participation



  • Working with the Executive Directors to determine what programs require funding to facilitate grant research
  • Research, prepare, and submit grant applications as outlined in the fund development plan to generate funds for the organization



  • Ensure website and social media to be current, meaningful, and relevant for fundraising and donations.
  • Coordinate the design, printing and distribution of marketing and communication materials for development efforts (ie. On-line newsletter)
  • Create social media presence for outreach and funding activities


Donor Stewardship:

  • Build relationships with community stakeholders to advance the mission and fundraising goals of the organization
  • Create welcome packages for new donors
  • Responds to donors’ written and phone inquiries in a professional and timely manner.
  • Liaises with MFRS Bookkeeper to ensure accuracy of receipting and all issues of concern are resolved;
  • Ensure that donors are acquired, acknowledged and appreciated in a manner reflecting the values of the organization in order to achieve donor affinity


Board and Staff Development:

  • Train Board, staff, and volunteers on fund development for ongoing organizational needs.
  • Regularly attend MFRS board meeting’s (monthly with updates, and for better internal communication with board members of the organization)
  • Co-Chair the Fund Development Committee with a board member


Fund development activities:


  • Develop and manage timelines for various fundraising activities to ensure strategic plans and critical fund raising processes are carried out in a timely manner
  • Review fund development policies and procedures for staff and volunteers which reflect ethical fundraising practices.
  • Oversee the planning and execution of special fundraising events as specified in the fund development plan to generate funds for the organization. Specifically, one on-line giving Giving Tuesday campaign, a community donation event,
  • Support Board of Director Casino Chair execute 2 day casino in April 2018, and
  • Identify and develop corporate, community and individual prospects for the organization's fundraising priorities


Manage fund development budget:

  • Develop and gain approval for an annual income and expenditure budget for the fund development program
  • Prepare regular reports on progress, budgets, receipts and expenditure related to fundraising and the management of the fund development activities
  • Monitor expenses and analyze budget reports on fund development and recommend changes as necessary




  • Post-secondary education; preferably a bachelor’s degree, or equivalent experience and education
  • Three years experience in fund development; experience in Annual Giving is essential
  •  Experience and proven success with grant research and writing
  • Experience in using different and innovative strategies in fund development would be an asset
  • Knowledge of federal and provincial legislation affecting charities
  • Knowledge of the management of volunteer resources
  • Knowledge of the Canadian Centre for Philanthropy's Ethical Fundraising and Financial Accountability Code
  • Certified Fund Raising Executive (CFRE) designation is an asset
  • Comfortable using computer technology, various social media formats, and web management skills an asset
  • Creativity/Innovation: Develop new and unique ways to improve the finances of the organization and to create new opportunities
  • Behave Ethically: Understand ethical behaviour and business practices and ensure own behaviour and the behaviour of others are consistent with these standards and aligns with the values of the organization.
  • Build Relationships: Establish and maintain positive working relationships with others, both internally and externally, to achieve the goals of the organization.
  • Communicate Effectively: Speak, listen and write in a clear, thorough and timely manner using appropriate and effective communication tools and techniques as well as possess ability to communicate with individuals with language barriers, timidity, cultural barriers, and other such challenges.
  • Due to the nature of the groups that MFRS works with and the various events that we need to attend, a flexible schedule, allowing for attendance at such functions and media relations is a must.
  • Fluency in more than one language is an asset.
  • Focus on Donor Needs: Anticipate, understand, and respond to the needs of donors to meet or exceed their expectations within the organizational parameters.
  • Foster Teamwork: Works cooperatively and effectively with others to set goals, resolve problem, and make decisions that enhance organizational effectiveness.
  • Lead: Positively influence others to achieve results that are in the best interest of the organization.
  • Make Decisions: Assess situations to determine the importance, urgency and risks, and make clear decisions which are timely and in the best interests of the organization.




The Fund Development Officer should demonstrate competence in some or all of the following:

  • Organize: Set priorities, develop a work schedule, monitor progress towards goals, and track details, data, information and activities.
  • Plan: Determine strategies to move the organization forward, set goals, create and implement actions plans, and evaluate the process and results.
  • Solve Problems: Assess problem situations to identify causes, gather and process relevant information, generate possible solutions, and make recommendations and/or resolve the problem.



  • Refine Integrated fund development plan, including a long-term funding plan
  • Increase MFRS Individual donor base
  • Create volunteer fund development team
  • Increase community exposure of MFRS through outreach activities
  • Organize an on-line giving campaign
  • Board, volunteer, and staff fund development training
  • Secure funding through various avenues including individual and business donations, grants and partnerships
  • Develop new partnerships with community organizations and agencies



This is a one-year contract approximately 30 hours per week (0.8 FTE). Start as soon as possible until December 31st, 2019, with the possibility of extension.

Remuneration will commensurate with knowledge and experience.

A candidate must be flexible and able to commit to the hours that are needed to complete their duties and responsibilities and ensure that the operation of the organization meets the expectations of its clients, Board and Funders.



  • Work in an office environment and outreach in the community
  • Usually work a standard work week
  • Will be required to work evenings and weekends during outreach events, meetings, and campaigns.



Please submit your resume and cover letter to The deadline to apply is August 30, 2018, 4pm.

We would like to thank all individuals who are interested however, only suitable candidates will be contacted for an interview.